Hays Travel Personal Travel Consultants
The homeworking arm of Hays Travel, the UK’s largest independent agency, offering an independent commission-split route alongside leads-supported and employed academy options.
- Last reviewed 2026-09-21
- Not yet checked against the ABTA and ATOL registers
- Company website
The facts
| Model | Hybrid |
|---|---|
| Cost to join | £295+VAT (experienced) |
| Ongoing fee | £65/mo |
| Other fees | None recorded |
| Agent keeps | 60% independent; 30–70% leads-supported |
| Financial protection | ABTA · ATOL |
| Agents in the network | 500+ |
| Founded | Homeworking for 20+ years |
| Parent or owner | Hays Travel |
| Accepts newcomers | Yes — via the New to Travel Academy |
What sets it apart
Access to Hays’ in-house tour operator, Vista, and a leads-supported model.
Who it suits
Open to newcomers — the company’s stated position is “yes — via the New to Travel Academy”.
The company mixes models, so its fees and commission terms may not line up neatly with a straight commission split.
How customers’ money is protected
This matters to you as well as to your clients: it determines who is liable if a supplier or the company itself fails.
ABTA: Member — number not published. ABTA membership commits the company to ABTA’s code of conduct, requires it to protect customers’ money on holidays that do not include a flight, and gives customers a complaints and arbitration route.
ATOL: Held — licence number not published. An ATOL licence protects the money customers pay for package holidays that include a flight, and covers getting them home if the company fails.
ABTA and ATOL held by Hays Travel.
Ownership and background
The research source describes the model as a commission-split host with two models plus employed academy routes, which is why it is grouped here as a hybrid. The £295+VAT joining fee and £65/mo come from TG#10; the 30% and 60% splits are corroborated by Hays’ own Flippingbook welcome packs. Hays Travel is the UK’s largest independent travel agency and also owns Designer Travel and Explorer Travel.